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Trusted by SF Property Professionals

“We manage forty-three buildings across the city. Before Pane, every window vendor was a liability waiting to happen — no current COI, crew showing up whenever. Pane sends the insurance certificate before the crew shows up, every single time. Our board stopped asking questions after the first job.”


Margaret Tso, Senior Property Manager at Veritas Investments

Margaret Tso

Senior Property Manager · Veritas Investments

The Ashbury, 740 Ashbury St

128 units


“I was prepping a 22-story Class A tower on California Street for a walkthrough. Called Pane at 8am Tuesday. By Thursday at noon the glass was done — every floor, exterior and interior, post-clean inspection report in my inbox before the broker arrived. That building leased at asking.”


Daniel Reyes, Director of Leasing at Cushman & Wakefield SF

Daniel Reyes

Director of Leasing · Cushman & Wakefield SF

One California Plaza

22 floors · 180,000 sq ft


“Our HOA had been burned twice — contractors who took the deposit and disappeared, or sent one person to do a six-person job. Pane showed up with a full crew, the right equipment for our bay windows, and left the building cleaner than the day it was built. The residents noticed.”


Priya Venkataraman, HOA Board President at Russian Hill Owners Association

Priya Venkataraman

HOA Board President · Russian Hill Owners Association

The Macondray Condominiums

34 units · Victorian bay windows

Transparent Process

Every step, visible.

Property managers don't need a sales pitch. They need to see the paperwork. Here's exactly how a Pane engagement runs — from first contact to final report.

01/

Site Assessment

Before a contract is signed

Every engagement begins with a documented site assessment. We walk the building, identify access constraints, catalog every facade zone, and produce a written scope before we quote. No surprises, no scope creep.

site_assessment_v3.pdf

Pre-Job Site Assessment Checklist

Building height and floor count
Facade material (glass type, frame condition)
Access points — rappel anchors, swing stage, lift zones
Interior window access per floor
Hazard identification (HVAC exhausts, setbacks)
Estimated crew size and deployment hours
Post-clean inspection scope
Completed before every contract
02/

Insurance & Compliance

Sent before crew deployment

Your certificate of insurance lands in your inbox the day before the crew arrives — $2M general liability, active workers' comp, OSHA 1910.28 fall protection certification, and ANSI/IWCA I-14 window cleaning standard compliance.

certificate_of_insurance.pdf

Certificate of Insurance

GL: $2M per occurrenceWorkers' Comp: Active

Coverage Active — Valid Through Dec 2026


OSHA 1910.28

Fall Protection Certified

ANSI/IWCA I-14

Window Cleaning Standard

03/

Crew Deployment

Structured, supervised, on schedule

Crew deployment is planned per building, not improvised on arrival. Each team is assigned a floor range, a crew lead, and a check-in cadence. For multi-day jobs, you receive a daily progress report.

deployment_plan_40fl.pdf

Crew Deployment — 40-Story Sample Building

5 teams · 2-day schedule · 4,200 panes

Floors 38–40Team Alpha
Floors 30–37Team Beta
Floors 20–29Team Gamma
Floors 10–19Team Delta
Floors 1–9Team Epsilon
Rope access certifiedSwing stage permitted
04/

Post-Clean Inspection

Documented, delivered, on record

Every job closes with a written inspection report: zone-by-zone pane count, defect log (typically zero), and sign-off timestamp. The report is yours to keep — for your board, your broker, or your records.

post_clean_inspection_report.pdf

Post-Clean Inspection Report

Completed: Feb 26, 2026 · 4:47 PM

All Clear
North facade — Floors 1–10
320 panesPass
South facade — Floors 1–10
320 panesPass
East curtain wall
180 panesPass
West curtain wall
180 panesPass
Lobby atrium glass
44 panesPass
Skylight panels
12 panesPass

1,056 panes cleaned · 0 defects noted · Report delivered to property manager

Credentials & Certifications

OSHA 1910.28

Fall Protection

Certified · Current

ANSI/IWCA I-14

Window Cleaning Standard

Compliant · Verified

GL $2M

General Liability

Per Occurrence · Active

Workers' Comp

All Crew Members

CA State · Active

SF DBI

Contractor License

City & County · Current

BBB A+

Better Business Bureau

Accredited · 2026

B2B Partnership

Request a Portfolio Assessment

Tell us about your portfolio. We'll respond within one business day with a scoped proposal, sample COI, and crew availability for your buildings.

No commitment. We'll send a scoped proposal and COI within 24 hours.

Free Download · PDF

The Property Manager's Window Maintenance Compliance Checklist

A 12-point checklist covering insurance requirements, OSHA compliance, post-clean documentation, and vendor vetting criteria — built for SF property managers managing multi-building portfolios.

  • Minimum COI requirements by building class
  • OSHA 1910.28 compliance checklist
  • Post-clean inspection documentation template
  • Vendor red flags: 8 warning signs
  • Annual maintenance schedule by building type

Download the Checklist

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